Returns and Exchange

OUR RETURNS PROMISE

 

We take pride in every piece we make. If you are not completely happy with your purchase, please let us know so we can help.

 

RETURN WINDOW

 

Regular priced items can be returned within a short window of the delivery date (please check the exact number of days on your order confirmation). Items must be unworn, unaltered, and in their original packaging.

 

WHAT CANNOT BE RETURNED

 

Sale items and bespoke or made-to-order pieces cannot be returned or exchanged.

Gift cards are non-refundable.

 

HOW TO START A RETURN OR EXCHANGE

 

Contact us through the Contact page with your order number and reason for return. Our team will guide you through the next steps, including how to send the item back to us.

 

Please note that shipping charges for returns are generally the customer's responsibility, unless the item arrived damaged or incorrect.

 

REFUNDS

 

Once we receive and inspect the returned item, we will notify you of the approval status. Approved refunds are processed back to your original payment method or as store credit, depending on the situation.