Warranty

OUR WARRANTY PROMISE

 

Every piece we create is checked for quality before it reaches you. We stand behind our craftsmanship and offer a warranty against manufacturing defects for a limited period from the date of purchase.

 

WHAT IS COVERED

 

Defects in materials or workmanship, such as a faulty clasp or loose stone setting under normal use.

 

WHAT IS NOT COVERED

 

General wear and tear, damage caused by accidents, improper storage, exposure to water, perfume or chemicals, or unauthorized repairs.

 

HOW TO MAKE A CLAIM

 

Contact our support team through the Contact page with your order number and photos of the issue. Our team will review your claim and let you know the next steps, which may include a repair, replacement, or store credit depending on the situation.

 

This page is a general summary and will be updated with our full warranty terms shortly.

A Brief History

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La Casa

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